Returns & Exchanges
At WelleCo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Our streamlined process ensures that finding your perfect fit is as effortless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team receives and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing